Privacy Policy

1. Introduction

Welcome to myAIssistant ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using myAIssistant, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Professional information (company name, job title, real estate license information)
• Account credentials (username, password)
• Client information you provide to us
• Transaction data related to your use of our services
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits
• Referring website or application
• Other technology identifiers

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Complete forms on our website
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions
• Use our services

3.2 Automated Collection

We use various technologies to automatically collect information, including:

• Cookies and similar tracking technologies
• Web beacons and pixels
• Server logs
• Analytics tools

For more information about our use of cookies, please see our Cookie Policy.

3.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Service providers
• Public databases
• Social media platforms (if you connect your account)

4. How We Use Your Information

We use your information for the following purposes:

4.1 Provide and Improve Our Services

• Deliver the services you request
• Process transactions and send related information
• Personalize your experience
• Develop new features and functionality
• Improve the quality and performance of our services

4.2 Communication

• Respond to your inquiries and support requests
• Send administrative messages about your account or our services
• Provide updates about changes to our policies or terms
• Send marketing communications (with your consent where required)

4.3 Security and Compliance

• Protect the security and integrity of our services
• Detect and prevent fraud, abuse, and other harmful activities
• Enforce our terms of service and other policies
• Comply with legal obligations

4.4 Analytics and Research

• Analyze usage patterns and trends
• Measure the effectiveness of our marketing campaigns
• Conduct research and development
• Generate aggregated or de-identified data for analytics purposes

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, email delivery, and auditing.

5.2 Business Partners

We may share information with business partners to provide you with products or services that may interest you, with your consent where required.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure network architectures
• Access controls and authentication procedures
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations
• Applicable statutes of limitations
• Ongoing or potential legal disputes
• Guidelines from regulatory authorities

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You may request access to the personal information we hold about you and, in some cases, receive it in a structured, commonly used, and machine-readable format.

8.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

8.3 Deletion

You may request that we delete your personal information in certain circumstances.

8.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to our processing of your personal information.

8.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@myaissistant.com. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information across borders, we take appropriate safeguards to protect your information and comply with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@myaissistant.com

Address: 151 Charles St W Suite 100, Kitchener, ON N2G 1H6