Privacy Policy

1. Introduction

At myAIssistant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate assistant services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Professional information (real estate license, brokerage details)
• Account credentials and authentication information
• Payment and billing information
• Communication preferences

2.2 Usage Information

We automatically collect information about how you use our services:

• Log data (IP address, browser type, operating system)
• Device information and identifiers
• Usage patterns and feature interactions
• Performance and error data

2.3 Client Data

As a real estate professional using our services, you may input client information including contact details, property preferences, and interaction history. We process this data solely to provide our services to you.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our AI-powered reminder services
• Processing payments and managing your account
• Sending automated reminders and notifications
• Improving our services and developing new features
• Providing customer support and technical assistance
• Complying with legal obligations and protecting our rights
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our services, such as cloud hosting, payment processing, and customer support platforms.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@myaissistant.com

Address: 151 Charles St W Suite 100, Kitchener, ON N2G 1H6